Terms of Service

You must be at least 18 years of age and legally capable of entering into a binding contract in your jurisdiction to use the Service. By using the Service, you represent and warrant that you meet these requirements. The Service is intended for use by businesses and professionals engaged in or seeking government contracting opportunities, and is not intended for personal, household, or consumer use.

You must create an account to access most features of the Service. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are solely responsible for all activities that occur under your account.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorized by you. You agree to immediately notify us at legal@contractbidpro.com of any actual or suspected unauthorized access to or use of your account. We will not be liable for any losses arising from unauthorized use of your account.

You may not create more than one account for the purpose of circumventing usage limits, subscription plans, or any other restriction imposed by these Terms or the Service. We reserve the right to terminate duplicate or fraudulent accounts.

The Service is offered on a subscription basis. By subscribing to a paid plan, you authorize us (through our payment processor, Stripe, Inc.) to charge your designated payment method on a recurring basis at the rates disclosed at the time of purchase. All prices are in U.S. dollars and are exclusive of applicable taxes unless otherwise stated.

Subscriptions are billed in advance on a monthly or annual basis, as selected at checkout. Monthly subscriptions renew automatically each calendar month. Annual subscriptions renew automatically each year. Billing begins on the date of initial subscription.

If your usage exceeds the proposal generation limit included with your subscription plan during any billing period, you will be charged an overage fee of $1.50 per additional proposal generated, billed at the end of the applicable billing period. You authorize us to charge these overages to your payment method on file.

You may upgrade your subscription plan at any time; upgrades take effect immediately on a prorated basis. Downgrades take effect at the end of your current billing period. We reserve the right to adjust pricing with at least 30 days' advance notice to active subscribers.

You may cancel your subscription at any time through the billing portal accessible within the Service. Cancellation takes effect at the end of the then-current billing period. No refunds or credits will be issued for partial periods, unused proposal credits, or unused features, except where required by applicable law.

ALL FEES ARE NON-REFUNDABLE EXCEPT AS EXPRESSLY SET FORTH HEREIN OR AS REQUIRED BY APPLICABLE LAW. We do not issue refunds for unused subscription periods, downgrade differences, or dissatisfaction with AI-generated output.

If a payment fails, we may suspend access to your account without notice until payment is successfully processed. We may retry failed payments multiple times. You are responsible for maintaining a valid payment method on file.

You are responsible for all taxes, levies, or duties imposed by taxing authorities associated with your use of the Service, excluding taxes on our net income. We may collect applicable taxes where required by law.

The Service uses large language model ("LLM") artificial intelligence technology, including third-party AI providers such as Anthropic, PBC, to generate proposal drafts, summaries, and related content ("AI Output"). AI Output is probabilistic and generative in nature. It is produced by statistical models trained on large datasets and does not reflect legal analysis, expert professional judgment, or guaranteed factual accuracy.

WE MAKE NO WARRANTY, EXPRESS OR IMPLIED, THAT ANY AI OUTPUT IS ACCURATE, COMPLETE, CURRENT, FREE OF ERRORS, OR FIT FOR ANY PARTICULAR PURPOSE. AI Output may contain factual inaccuracies, omissions, outdated information, hallucinations, legally problematic statements, or content that does not comply with the requirements of any specific solicitation or applicable law.

YOU ARE SOLELY RESPONSIBLE FOR REVIEWING, EDITING, VERIFYING, AND APPROVING ALL AI OUTPUT BEFORE SUBMISSION TO ANY GOVERNMENT AGENCY, PRIME CONTRACTOR, OR OTHER PARTY. Submission of any proposal generated in whole or in part using the Service is entirely at your own risk. We strongly encourage you to have all proposals reviewed by qualified legal counsel, procurement professionals, and subject-matter experts before submission.

We make absolutely no representation, warranty, or guarantee that use of the Service will result in contract awards, favorable evaluations, selection, or any other procurement outcome. Government contracting outcomes depend on numerous factors entirely outside our control, including but not limited to price competition, agency priorities, evaluation criteria, socioeconomic preferences, and congressional appropriations.

You acknowledge that any certifications, representations, or warranties contained in or accompanying proposals submitted to government agencies are made by you, not by us. We are not responsible for false statements, misrepresentations, or omissions in any proposal you submit. Submitting false statements to the U.S. government may constitute a federal crime under 18 U.S.C. § 1001 and may result in criminal prosecution, civil liability, debarment, and other consequences. You bear sole responsibility for the truthfulness and accuracy of all submissions.

We may change the underlying AI models, prompting strategies, or processing pipelines used to generate AI Output at any time without notice. Such changes may affect the quality, style, length, or content of AI Output.

You are solely responsible for ensuring that your use of the Service, and any proposals or documents you generate, submit, or deliver through or using the Service, comply with all applicable federal, state, and local laws, regulations, and rules, including without limitation:

• The Federal Acquisition Regulation (FAR) and all applicable agency supplements (e.g., DFARS, GSAM, HHSAR);
• The Truth in Negotiations Act (TINA), 10 U.S.C. § 3701 et seq.;
• The False Claims Act (FCA), 31 U.S.C. §§ 3729–3733;
• The Anti-Kickback Act and Procurement Integrity Act;
• Small business size standards, socioeconomic program requirements (8(a), HUBZone, SDVOSB, WOSB), and related certifications;
• Export control laws including the Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR);
• Cybersecurity requirements including CMMC, NIST SP 800-171, and FedRAMP;
• Executive Order requirements on equal opportunity, minimum wage, paid sick leave, and related labor standards;
• All agency-specific requirements set forth in any solicitation to which you respond.

We do not verify, certify, audit, or validate any information you enter into the Service or any content in AI Output for regulatory compliance. We are not a System for Award Management (SAM.gov) official, a contracting officer, a small business certifier, or an authorized compliance assessor. Any certifications you make in connection with government proposals are your own representations, not ours.

We are not responsible for verifying your eligibility, debarment status, or suspension status with respect to any government contract or program. You represent and warrant that you are not debarred, suspended, or otherwise ineligible to participate in federal procurement programs as of the date you use the Service.

The Service and all content, features, and functionality thereof — including but not limited to software, code, algorithms, interfaces, text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and the selection and arrangement thereof — are and will remain the exclusive property of ContractBidPro, LLC and its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws of the United States and foreign jurisdictions. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Subject to your compliance with these Terms and timely payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business purposes and in accordance with these Terms. This license does not include any right to: (a) sell, resell, or commercially exploit the Service; (b) copy, modify, or create derivative works based on the Service; (c) use the Service for the benefit of any third party; or (d) use data mining or similar automated data collection methods.

You retain ownership of all data, documents, and materials you upload, input, or provide to the Service ("User Content"). By submitting User Content, you grant us a worldwide, royalty-free, non-exclusive license to use, process, store, transmit, and display your User Content solely to the extent necessary to provide and improve the Service.

Subject to your compliance with these Terms, we assign to you all rights, title, and interest we may have in AI Output generated specifically from your User Content and inputs. You acknowledge that similar or identical outputs may be generated for other users and that we do not warrant the uniqueness of any AI Output. We retain the right to use aggregated, de-identified data derived from usage of the Service to improve our models and services.

If you provide us with any suggestions, ideas, enhancement requests, recommendations, or other feedback ("Feedback"), you grant us an irrevocable, non-exclusive, royalty-free, perpetual license to use, incorporate, and commercialize such Feedback without restriction or compensation to you.

You represent and warrant that: (a) you own or have sufficient rights to all User Content you provide; (b) your User Content does not infringe, misappropriate, or violate the rights of any third party; (c) your User Content does not contain classified, controlled unclassified, or export-controlled information unless you have all necessary authorizations to process such information on a commercial cloud platform; and (d) your User Content complies with all applicable laws.

You must not upload, input, or transmit to the Service: classified national security information; information controlled under ITAR or EAR without appropriate authorization; protected health information (PHI) subject to HIPAA; or sensitive personally identifiable information (PII) beyond what is reasonably necessary for proposal preparation.

We retain User Content and account data for as long as your account is active and for a reasonable period thereafter consistent with our Privacy Policy and applicable legal obligations. Upon termination, we may delete your data after a reasonable transition period. You are responsible for exporting any data you wish to retain prior to termination.

Except as provided in Section 17.4 below, any and all disputes, claims, or controversies arising out of or relating to these Terms, the Service, or any aspect of the relationship between you and us (collectively, "Disputes") shall be resolved exclusively by final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures (for claims under $250,000) or its Comprehensive Arbitration Rules and Procedures (for claims of $250,000 or more), in each case as modified by these Terms. The arbitration shall be conducted in Wilmington, Delaware, or, if agreed by the parties, by videoconference. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

YOU AND CONTRACTBIDPRO, LLC EACH WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING IN ARBITRATION OR IN COURT. All Disputes must be brought in the parties' individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person's claims or otherwise preside over any form of representative or class proceeding.

TO THE EXTENT ANY DISPUTE IS NOT SUBJECT TO ARBITRATION, YOU AND CONTRACTBIDPRO, LLC EACH IRREVOCABLY WAIVE THE RIGHT TO A TRIAL BY JURY.

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights, misappropriation of trade secrets, or unauthorized access to or use of the Service, pending resolution by arbitration.

You may opt out of the arbitration and class action waiver provisions by sending written notice to legal@contractbidpro.com within 30 days of first accepting these Terms. Your opt-out notice must include your name, email address, and a clear statement that you are opting out of arbitration. If you opt out, all disputes shall be resolved in the courts specified in Section 18 below.

Before initiating arbitration, you agree to first contact us at legal@contractbidpro.com and provide a written description of the Dispute, the relief sought, and your contact information. We will attempt to resolve the Dispute informally within 30 days. If the Dispute is not resolved within that period, either party may commence arbitration.

You may terminate your account at any time by canceling your subscription and ceasing use of the Service. Termination does not entitle you to any refund except as expressly stated in Section 4 or required by applicable law.

We may suspend or terminate your access to the Service, in whole or in part, at any time and without prior notice, if: (a) you breach any provision of these Terms; (b) we determine, in our sole discretion, that your use of the Service creates legal risk for us or third parties; (c) we are required to do so by law or regulatory authority; or (d) your account has been inactive for an extended period. We may, but are not obligated to, provide you with notice of termination.

Upon termination, your license to use the Service immediately terminates and you must cease all use of the Service. Sections 5, 6, 7, 9, 10, 14, 15, 16, 17, 18, and 21 survive any termination or expiration of these Terms.

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and us regarding the Service and supersede all prior and contemporaneous agreements, representations, and understandings of the parties.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any right or provision must be in writing and signed by an authorized representative of ContractBidPro, LLC to be effective.

You may not assign or transfer these Terms or your rights hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may freely assign or transfer these Terms without restriction. Any attempted assignment in violation of this provision shall be null and void. These Terms inure to the benefit of and are binding upon the parties and their respective permitted successors and assigns.

We will not be liable for any failure or delay in our performance under these Terms arising from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government actions, strikes, pandemics, internet or telecommunications failures, or power outages.

The Service and AI Output are "commercial items" as defined in FAR 2.101. If you are a U.S. government end user, your use of the Service is governed by these Terms, consistent with FAR 12.212 (for civilian agencies) and DFARS 227.7202 (for defense agencies).

You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to U.S. embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. government list of prohibited or restricted parties. You agree not to export or re-export the Service or any AI Output in violation of U.S. export control laws and regulations.

These Terms do not create any third-party beneficiary rights. Nothing in these Terms shall be construed as creating any rights or remedies for any person other than the parties hereto.

Section headings are for convenience only and shall not affect the interpretation of these Terms.